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FAQ

How can I contact Plain-T?

Whether you have a question, concern, complaint and/or a suggestion, we would love to hear from you. Please refer to our Contact Us page for information on the customer service department that will best address your needs.

What shipping methods does Plain-T online offer?

Plain-T uses UPS for its shipments. The most common shipping method is the Standard Delivery. However, 2 and 3 day delivery are available at an additional cost.

What are your shipping and handling charges?

Shipping and handling chargers are based on the weight of your packages unless otherwise determined by Plain-T in writing on the basis of a flat fee, free shipment, etc.

What are the accepted payment methods for the online store?

Plain-T accepts American Express, MasterCard, Visa and Discover. Personal check, money order and certified check are also accepted for orders via postal mail.

Please mail your printed order to us with your payment to:

Plain-T, LLC - 87 Powell Ave - Southampton, NY 11968

Processing time will be longer.

Is it secure to order on the Plain-T web site?

The information provided by you to Plain-T is kept safe and secure through encoding with SSL technology, an encryption protocol that protects information as it travels over the Internet.

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